Development of a Consumer Survey for Behavioral Health Services

Susan V. Eisen, Ph.D.; James A. Shaul, M.H.A.; Brian Clarridge, Ph.D.; Deborah Nelson, Ph.D.; James Spink, M.P.A.; Paul D. Cleary, Ph.D. Psychiatric Services, 1999.

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http://psychiatryonline.org/article.aspx?articleid=82974